FAQ’S

FAQ's

Frequently Asked Questions

What kind of support is offered in the Extra Relief Service?
Our Extra Relief Service offers both morning (8am-10am) and evening (3pm-7pm) care. It includes meals, structured activities, and assistance with daily routines, providing valuable relief for caregivers.
Is transportation available for the Day Care Service?
Yes, we offer transportation for clients in Manchester and Trafford areas. This service is available for an additional fee and includes a specially equipped vehicle with a wheelchair lift for those in need.
How do I cancel or reschedule a service day?
Cancellations must be made 24 hours in advance to avoid full charges. We also offer the option to swap days within the same week if necessary. Contact the centre manager to arrange changes.

Can I access community support outside of day service hours?
Yes, our community-based support service is available for day trips, appointments, and shopping trips. We help keep our clients engaged with the local community.
What are the costs for Day Care and Extra Relief Support?
The costs vary depending on the level of care required. Please contact the centre manager for a detailed pricing breakdown. Our Extra Relief Support is available for additional hourly charges.

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